Why can’t I synchronize the data?

The data synchronization will be done automatically. However, in some cases, customers cannot synchronize data, please check one of the following situations:

  1. Check if the device is connected to the internet? If not, press Connect to continue data synchronization
  2. If the device uses mobile data (3G / 4G connection) but still cannot sync data. Please check by clicking Other / Data Settings / Synchronization. If the feature is only Wifi sync is enabled (shown in blue) aside button to the left to turn off your device nay.Neu not located in 2 cases (1) and (2) Please inbox fanpage MISA Money Keeper for timely support