Category Archives: Frequently asked questions

Currently on the MISA Money Keeper has no linked features with the bank.

To be proactive in upgrading to the Premium version of MISA Money Keeper from Google Play and avoid falling into the case of unexplained money deduction, you can cancel the service on Google Play Cancel payment extension on phone Step 1 : Visit the Google Play Store Step 2 : Check that you are logged […]

To take the initiative in upgrading to the Premium Collection version from the App Store and avoid falling into the case of unidentified deductions, you can cancel the service registration on the Appstore Cancel payment extension on iphone Step 1: Go to Settings and select  iTunes & App Store Step 2: Touch the  Apple ID  […]

The forgotten account login occurs when the user uses on another device. Please try checking again by logging in to your Facebook and Google accounts. If you still cannot identify your email and password, please inbox the fanpage MISA Money Keeper for timely assistance.

To retrieve your password, please follow the instructions below: Step 1: At the login screen, click Forgot password Step 2: Click Reset password Step 3: Check your email to register for the MISA Money Keeper to see the information to retrieve your password

When you use an account on a device, the system will save data on that device. To avoid data loss when logging on any device, use the data synchronization feature after each record. After logging in on another device, click Reload Data to retrieve all data.

Each day you spend 8 to 12 hours to work hard but still not enough money to cover daily necessities? Meanwhile, some of your friends have the same income, but their lives are quite comfortable. The problem here is that you do not know how to manage your finances effectively. Is it time for you […]

To set to the preferred language, please follow the instructions below: Step 1: Click  Other,  in Setting section, click General settings Step 2: Click on Language then select the language you want to use. Click to save.

The data synchronization will be done automatically. However, in some cases, customers cannot synchronize data, please check one of the following situations: Check if the device is connected to the internet? If not, press Connect to continue data synchronization If the device uses mobile data (3G / 4G connection) but still cannot sync data. Please […]

This case happens when you declare your account, you enable the  Do not include in the report. To readjust, open the Account tab,  press the account you want to edit and click Edit.  Then turn off Not add to report. (as shown below)